Help Center

Find answers, tips, and guides for ModyPixl.

Getting Started

How do I create my first design?

Tap "Create Design" on the home screen or visit the Create tab. Choose a canvas size or pick a template, then use the editor to customise your design with text, images, shapes, and filters.

Is ModyPixl really free?

Yes. The free plan includes core editing features, access to templates, and standard export. Pro unlocks AI generation, 4K export, no watermark, and priority support.

Can I use ModyPixl on desktop?

Yes — the web app at modypixl.com/app works on any desktop browser. The mobile app (iOS & Android) provides additional features like the Pro Camera.

How do I save my work?

Your designs auto-save as .modypixl project files. Tap the save icon in the editor at any time. Projects can be reopened from the Recent Projects section on the Create Design tab.

Camera & Capture

Why doesn't the camera tab appear in the bottom navigation?

The camera is intentionally not in the tab bar to prevent background hardware initialisation when you open the app. Tap the Camera button on the Home screen to launch it.

How do I shoot in LOG or RAW mode?

Open the camera, tap the "Pro" button in the toolbar, then select your LOG profile (S-Log, LogC, FlatColor) or enable RAW/ProRAW from the format picker.

What are the manual controls available?

ModyPixl Camera supports ISO, Shutter Speed, White Balance, Exposure Compensation, Zoom, Focus Peaking, Zebra, Waveform, Vectorscope, Histogram, and more.

Canvas Editor

How do I add multiple images to one design?

In the canvas editor, tap the "+" icon in the layers panel to add an image layer. You can add multiple images, reorder them by dragging, and resize or rotate each independently.

How do filters work?

Select a layer and open the Filters panel. ModyPixl uses GPU-accelerated ColorFilter.matrix() for instant preview. The filter is baked into the image only at export, preserving full quality.

Can I undo mistakes?

Yes — tap the undo button in the toolbar or use two-finger swipe left. ModyPixl maintains a 30-step undo history.

What export formats are supported?

You can export as JPEG or PNG at full resolution. Pro users can export at 4K resolution without a watermark. Video projects export as MP4.

AI Features

Which AI features require internet?

AI Templates require an internet connection to process on our servers. All other AI features — Background Removal, Body Editor, AI Enhance, Object Eraser — work entirely on-device.

How does the Body Editor work?

The Body Editor uses Google ML Kit on-device pose and face detection to detect body landmarks. Adjustments like waist slim, leg length, and face slim are applied via mesh warping — no data leaves your device.

Can I generate AI images from my own photos?

Yes. AI Templates support single or dual photo input. Upload your photo, choose a template style (Fantasy Portrait, Anime, etc.), and ModyPixl AI generates the result on our servers.

Billing & Plans

How do I upgrade to Pro?

Go to Settings → Subscription in the app and select a plan. Subscriptions are managed via RevenueCat and processed through the App Store or Google Play.

Can I get a refund?

Refunds are processed by Apple or Google depending on where you purchased. Contact us at contact@mvirai.com and we'll guide you through the process.

What happens to my projects if I cancel Pro?

Your projects remain yours. You'll lose access to Pro features (AI generation, 4K export) but all saved projects are still accessible and editable on the free plan.

Account & Settings

How do I change the app language?

Go to Settings → Language and select from the 6 supported languages: English, Hindi, Chinese, German, Spanish, or French.

How do I turn off shutter sounds?

Go to Settings → Sound & Haptics and toggle "Shutter Sound" off. Your preference is saved and persists across app restarts.

How do I delete my account?

Go to Settings → Account → Delete Account. This will permanently delete your account and all associated data. Contact contact@mvirai.com if you need assistance.

Still need help?

Our support team is here for you. We respond within 24 hours.

Contact Support